26 - 27 September, 2018 | PARKROYAL Darling Harbour, Sydney, NSW

Jodi Cant

Chief Executive

1:20 PM Setting the Benchmark for Successful Digital Organisational Transformation at Landgate

Landgate has become a shining example of digitization of a government organization. The project
has been ambitious- initially surveying the worldwide market for solutions, before undergoing an
IT based transformation which drastically increased the amount of automation and facilitated a
reduction in workforce and costs. Jodi Cant has been integral to the transformation process and
now holds the position of Chief Executive. In this session she will outline the challenges that had
to be overcome to enable this transformation and the crucial steps in the process.
 How to develop and lead a culture of performance which ensures digital transformation will be
a success
 The role that simulation, modelling and customer journey mapping played in this
transformation project
 How to implement, integrate and manage core CX technology platforms and applications

Check out the incredible speaker line-up to see who will be joining Eugene.

Download The Latest Agenda