Whitepapers

Building a digital government: Seven trends in digital government

Building a digital government: Seven trends in digital government

A global scan of leading citizen-centric practices reveals that governments in Canada can do more by harnessing the right technology to build trust and transform. Citizens expect access to services across their devices. They want information customized for them, and they want it faster and on the go. Governments need to be as agile as the digital world around them.