In this article for Digital Disruption for Government 2018, Sara Kahlau, General Manager for Transformation at iCare discusses:
- Integrating new technology in icare to improve customer service and interaction.
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How Five Government Organisations are Effectively Harnessing Digital Disruption to Transform Operations and Services
Ahead of the Digital Disruption for Government Summit 2018 we explore how five government organisations are actually leveraging disruption and employing innovation to develop strategies that will not only prepare them for the next wave of disruption, but actually keep them at the cutting edge – allowing them to deliver superior experiences for all Australians.