Digital by Default: Setting up Government’s Single Entry Point

Digital by Default: Setting up Government’s Single  Entry Point

In this presentation from Digital Disruption for Government 2017, Rita McPhail, Manager of the Department of Premier and Cabinet in South Australia speaks about:

  • Solving it once and making it available: Identifying the common challenges across government and designing a solution applicable to all.
  • Ensuring that all touch points are comparable and look and feel the same.
  • Driving customer focused solutions.

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