Creating a Digital Roadmap to transform government services: Insights into the development and implementation of the NSW Government’s Future Transport Technology Roadmap

Creating a Digital Roadmap to transform government services: Insights into the development and implementation of the NSW Government’s Future Transport Technology Roadmap

In this case study,Tony Braxton-Smith, Deputy Secretary - Customer Services, Transport for New South Wales (TfNSW) explores the process behind the creation and implementation of the NSW Future Transport Technology Roadmap and how TfNSW is going about developing the capability and cultural changes needed to drive technology to enable services with greater benefits for citizens across the state.


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