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Infographic: 6 tips to become a digitally-led government organisation

Infographic: 6 tips to become a digitally-led government organisation

Learn six strategies you can use to ensure your organisation is digitally led
5 lessons government organisations can learn from Virgin Australia’s digital transformation journey

5 lessons government organisations can learn from Virgin Australia’s digital transformation journey

In this article, Royston Lim, General Manager, Customer Experience and Digital at Virgin Australia, shares five elements government organisations should consider when developing and rolling-out a digital strategy, based on lessons learned from Virgin Australia’s own digital transformation journey to date.

Innovating in an era of disruption: key priorities and trends influencing digital transformation in Australian government organisations in 2016 and beyond

Innovating in an era of disruption: key priorities and trends influencing digital transformation in Australian government organisations in 2016 and beyond

To get to the bottom of what steps Australian government organisations are taking to overcome such pain-points and effectively integrate a digital strategy to drive innovation and productivity, we surveyed over 50 public sector leaders across the three tiers of the Australian Government, ahead of Digital Disruption for Government 2016.
This report examines three major focus areas in Australian government when it comes to digital transformation, including:
  • The importance of building and maintaining a culture of innovation
  • They key priorities and strategies needed for effective digital transformation in government
  • The pain-points Australian government organisations are facing when rolling-out a digital transformation strategy and how to overcome them
  • How Australia Post, the National Blood Authority and the ATO are responding to digital disruption in their organisations to drive efficiency and innovation
Building a digital government: Seven trends in digital government

Building a digital government: Seven trends in digital government

A global scan of leading citizen-centric practices reveals that governments in Canada can do more by harnessing the right technology to build trust and transform. Citizens expect access to services across their devices. They want information customized for them, and they want it faster and on the go. Governments need to be as agile as the digital world around them. 

Digital by Default: Setting up Government’s Single  Entry Point

Digital by Default: Setting up Government’s Single Entry Point

In this presentation from Digital Disruption for Government 2017, Rita McPhail, Manager of the Department of Premier and Cabinet in South Australia speaks about:

  • Solving it once and making it available: Identifying the common challenges across government and designing a solution applicable to all.
  • Ensuring that all touch points are comparable and look and feel the same.
  • Driving customer focused solutions.
A Roadmap to a Whole of Government Digital Transformation on a Budget

A Roadmap to a Whole of Government Digital Transformation on a Budget

In this presentation from Digital Disruption for Government 2017, Stuart Gibbon, Executive Director in ICT strategy and delivery for Department of Premier and Cabinet, Western Australia discusses:

  • Getting it on the ground: Building industry partnerships
  • Leveraging government’s position as the largest buyer of ICT in the state
  • Working with industry as partners instead of vendors in the strategic space
  • Overcoming the IT procurement red tape
  • Capitalising on the flexibility ordered by cloud services
  • The changing role of IT manager to a moderator of services
  • Embedding commercial principles of ROI


Delivery of Digital Health Care Services across  Queensland

Delivery of Digital Health Care Services across Queensland

In this presentation from Digital Disruption for Government 2018, Warren Prentice, Chief Technology Officer for eHealth Queensland discusses:


  • Looking at strategies to overcome the challenge of network shortcomings – partnering with other jurisdictions and collaborating with private partners
  • Addressing the dilemma of maintaining business as usual vs. rolling out large scale technical change programs
  • Discussing the concerns of upskilling staff and maintaining legislative commitments
  • Exploring the benefits of data driven diagnostics

 

 

Federal government launches AI and IoT projects.

Federal government launches AI and IoT projects.

The federal government has hatched two new research projects - investigating artificial intelligence (AI) and the internet of things (IoT) technologies - in a bid to advance Australia’s knowledge and expertise in these emerging areas.

Under the plan, the Australian Council of Learned Academies will receive $209,346 to examine the opportunities, risks and benefits of AI applications and uptake and consider its impact. Key findings will cover economic, social, environmental, ethical and cultural impacts that will help guide AI development in Australia over the next...