Digitising the Government Organisation ● Navigating Change ● Enhancing Citizen Services 

Australia is under-performing in the digital economy. Later this year the Digital Transformation Strategy will be released, to bring the nation a step closer to digital readiness.

All organisations will need to adapt their operations and workplace in preparation for succeeding in the digital economy, government organisations are no exception to this.

The 4th Annual Digital Disruption for Government 2018 conference returns to provide government-specific solutions and strategies to the unique set of challenges faced when conducting such large changes in a government setting, such as abundant resistant to change, accountability, legacy systems, lack of ownership and leadership of transformation  

Our all new speaker panel, from a variety of local, state and federal organisations, will deliver case studies of digital transformation with insight into: 

  • Consolidating multiple digital resources into one, improved user experience
  • Building a citizen service platform
  • Installing a dashboard to attain real time citizen feedback
  • Change management to ensure successful implementation of CRM and ERP
  • Upskilling staff for successful and sustainable digital transformation 
  • Applying design thinking to enhance the CX
  • And much more....

Don't miss out on the must attend digital government event in Australia!

 

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Featured Speakers

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Who should attend the event?

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Chief Marketing Officers
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Chief Digital Officers
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Head of Marketing
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Head of Online
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Head of Digital
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Head of Digital Strategy
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Head of Innovation
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Head of Customer Engagement
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Head of Service Delivery

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Key Topics Include:

 
Equipping and empowering staff throughout transformation     
   

 
Building a stronger relationship with citizens 
  Overcoming legacy systems and implementing new operational systems
 
 
Developing a strategy for a successful digital transformation 
Leveraging digital technologies to improve citizen services
 
Attaining buy-in and support from stakeholders at all levels

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